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Jim has been with the Helpline since its inception in 2012. After deciding to pursue clinical social work, Jim has worked in many facets of mental health. He has worked in crisis care settings in hospitals, with children in schools, with the military as a civilian readjustment counselor, and as a military and family life consultant. He has had a private practice in psychotherapy for many years and continues to be involved as a crisis response counselor. Jim, his wife, and their dog enjoy living in a small seaside community where they are active in several organizations including the Community...

Joelys works on the Helpline as a Resource Specialist. Her passion has always been to help anyone who needs assistance and she has been helping those affected by cancer since April 2019. She graduated from LaGuardia Community College with an associate degree in Human Services - Mental Health and is currently pursuing her bachelor’s degree in social work at York College. She is fluent in Spanish. In her time outside CSC, she enjoys spending time with her 2 daughters and her son, watching TV shows, and reading.

Karen joined CSC in November 2020. She is a navigator for the Cancer Support Helpline. Karen has been a social worker for the past 16 years and graduated from Howard University School of Social Work in Washington, D.C. She has worked in various medical and behavioral health settings addressing the needs of individuals and families coping with trauma and grief/loss concerns. She enjoys traveling, volunteering for community events, and spending time with family and friends.

Karen joined CSC in October 2019 and is the Senior Director and Patient Navigator of the Cancer Support Helpline. She has 30 years of oncology experience as a social worker and practice administrator in university health care settings as well as patient services, fundraising, and programs development in the nonprofit cancer advocacy space. At CSC Karen is a member of the Programs team and provides clinical oversight of the Cancer Support Helpline. In addition, Karen coordinates navigation services for patients and caregivers. Her special areas of interest include financial navigation, addressing barriers to care, adult learning needs, and women’s health...

Lauren joins the Helpline as an experienced oncology social worker with special interests in integrative cancer care and oncofertility. In 2011, Lauren pursued her graduate social work degree at Bryn Mawr College after one of her mentors gifted her the book Man's Search for Meaning by Viktor Frankl, which ultimately changed her life path from theater to social work. In 2019 she completed Smith College's Advanced Certificate in Palliative and End of Life Care. She also holds a degree in creative nonfiction writing. Lauren is an avid supporter of access to behavioral healthcare for patients and caregivers undergoing cancer treatments...

Lola, joined CSC as a Resource Specialist per diem on the Helpline in April 2022. She has worked as an Oncology Patient Navigator since October 2019. Lola has experience working with the American Cancer Society, The University of Maryland Medical Center, and George Washington Medical Faculty Associates. As a patient navigator she has provided emotional support and resources to help eliminate barriers to patient care. She's expressed gratitude to be able to work with Cancer patients and their families at Cancer Support Community. While not working, she enjoys spending time with family and finding new activities to do with friends.

Sabrina is a certified breast nurse navigator who works with both local and national cancer organizations. On the Cancer Support Helpline, she is a nurse navigator. At Gilda's Club of Metro Detroit, she is an active volunteer for their annual Bras for a Cause fundraiser and directs the Angel Pillow Project, which helps breast cancer survivors give back and support the newly diagnosed.

She has taken on several leadership roles over the years and along with being an invited speaker, she has organized and planned several breast cancer symposiums and fundraisers, and served as patient advocate for the Integrative...

Terri has been a licensed clinical social worker since 2007 and has focused her career on grief, loss and life transition. She has worked in the field of oncology since 2013 and her goal in working with patients and those who provide them support is to help them identify strengths and resources that can help them navigate their cancer experience. When not working on the Cancer Support Community Helpline, she is fostering her interest in the use of therapeutic humor in healthcare, animal assisted therapy and enjoy spending time outdoors with her family and pets.

Victoria joined CSC as a Helpline Community Navigator in May 2022. Victoria is a Licensed Clinical Social Worker and completed her education at the National Catholic School of Social Service at Catholic University with a concentration in clinical and medical social work. She began her career in oncology during her graduate school internship and has never left. During her time in outpatient oncology, she completed training through the Enriching Communication Skills for Health Professionals in Oncofertility (ECHO) program from Moffitt Cancer Center and Sensitive Practice Training through Mount Sinai. Victoria has a special interest in supporting patients and families through...